NEED TO TRANSFORM A RELATIONSHIP WITH YOUR CONSUMERS,
REINVENT YOUR WAY OF WORKING AND GET BETTER RESULTS?

See how we can make this possible:

ITC Service Management

SUPPORT
TO ENVIRONMENTS

ITC Service Management

SUPPORT
TO ENVIRONMENTS

With a specialized team and multiple technologies for maintenance and failure prevention, we guarantee
round-the-clock operation of your systems.

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Customer Management

Digital Solutions

Customer Management

Digital Solutions

Reduce costs and have full control of your business.
Get to know our digital solutions and raise your
company’s performance level.

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ITC Service Management

INSTALLATION AND
MAINTENANCE DESIGNS

ITC Service Management

INSTALLATION AND
MAINTENANCE DESIGNS

You dream and we execute.Tailor-made designs for
installation of optic and metallic ITC networks.

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Customer Management

Service Desk

Customer Management

Service Desk

Get close to your customers by attending to them in
multi-channels at any time of the day. CS, chat,
whatsapp, e-mail and skype. All to quickly
resolve requests and ensure that everyone
is satisfied.

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ITC Service Management

DATA CENTER AND
CLOUD SERVICES

ITC Service Management

DATA CENTER AND
CLOUD SERVICES

Host your company’s files in a secure location and
have access to them 24hrs a day.

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Customer Management

BackOffice

Customer Management

BackOffice

Have a team that specializes in handling complaints
and/or full requests, providing solutions by
addressing their root cause

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ITC Service Management

END USER
SUPPORT

ITC Service Management

END USER
SUPPORT

Preventive maintenance, installation of applications and
systems, evaluation and replacement of equipment and agile
and close service.

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Customer Management

CREDIT AND BILLING

Customer Management

CREDIT AND
BILLING

Leverage your credit recovery with operations
designed for different customers and different
debt periods.

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Do you know who
the best people are to talk about Algar Tech? Our customers.

Case - DHL

The world leader in postal and logistics services, DHL hired Algar Tech and managed to gain control of all calls and backlogs, achieving SLAs, and improving end-user service.

Case - Level UP

Established in Asia in 2002, a level above! And a Innovative Company, a pioneer in the Brazilian market games online and develop partnerships with the world's top game producers, in addition to providing content securities and translated into portuguese. After acquire and deploy some Solutions Algar Tech, Level Up! Can having infrastructure Data Center and information security, in addition to preparing to go beyond!

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